Returns & Exchanges
At Fenwick, we want you to be completely satisfied with your fashion purchase. If your items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Place the items in their original packaging with all designer tags still attached to ensure they are protected during transit.
Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing